PRIVACY POLICY

Zebs Design Studio
Effective Date: 30/10/2024

Your privacy is of paramount importance to Zebs Design Studio (ABN 80293793303), referred to as “ZEBS DESIGN STUDIO,” “we,” “us,” or “our” in this document. 

WHO WE ARE AND HOW TO CONTACT US:

Based in Melbourne, Australia, Zebs Design Studio is committed to safeguarding your privacy rights when you interact with our website, www.zebsdesignstudio.com.au (the “Site”), and our social media platforms. This Privacy Policy details our methods for collecting, handling, and utilizing your data in accordance with the Privacy Act 1988 (Cth), the Australian Privacy Principles, and—where relevant—the EU General Data Protection Regulation (GDPR). Note that our Privacy Policy is distinct from the privacy policies of other platforms where we may have a presence, such as Facebook, Instagram, Pinterest, X, or YouTube.

If you have any privacy inquiries, please get in touch via our contact form on www.zebsdesignstudio.com.au or email us at info@zebsdesignstudio.com.au .

OUR PRIVACY COMMITMENT:

Our Privacy Policy applies to all users of our Site, including customers, subscribers, and visitors, detailing what data we collect and how it’s used. We do not sell or rent your information to third parties.

HOW AND WHEN WE COLLECT DATA:

From your first visit to our Site, data collection begins. You might provide information by filling out forms or signing up for services, while other data may be gathered automatically. Here are ways we collect data:

  1. Through inquiry or contact forms.
  2. Direct interactions on our social media.
  3. Participating in events, promotions, or surveys.
  4. When cookies and tracking technologies are accepted.
  5. Voluntarily submitting any information to us.

TYPES OF DATA WE COLLECT:

We collect the following types of data as necessary:

  1. Contact Information (e.g., name, address, email).
  2. Financial Details for processing purchases.
  3. Company Information (if applicable).
  4. Site Interaction Data (e.g., IP address, browser type, geolocation).
  5. Usage Patters on our Site (e.g., clicks, time spent on pages).

HOW WE USE AND DISCLOSE DATA:

Your data will be used for its collected purpose and related needs, including:

  1. Running our Site and fulfilling customer service needs.
  2. Detecting and preventing fraudulent activity.
  3. Analyzing and enhancing the user experience on our Site.
  4. Conducting market research, with your consent.
  5. Compliance monitoring per our Website Terms and Conditions.

We may disclose data in the following instances:

  1. When legally required.
  2. With your consent.
  3. Within our team and trusted service providers.
  4. For marketing purposes, if you have opted in.

ANALYTICS AND TRACKING TOOLS:

Google Analytics: We use Google Analytics to help improve your experience on our Site. This may include display advertising and remarketing. You can opt out of Google Analytics tracking via the settings on their site.

Meta Insights: For interactions with our Facebook page, we use Meta Insights to monitor engagement and improve content relevance. Facebook’s privacy policy and ad preference settings provide additional control over your data.

YOUR CHOICES AND RIGHTS:

You can choose not to share personal data with us; however, this may limit our ability to offer certain services. If you opt into marketing communications, you may unsubscribe at any time through links provided in emails or by contacting us at info@zebsdesignstudio.com.au.

Rights You May Exercise:

  1. Access: Request information we hold about you.
  2. Correction: Update or correct any inaccuracies.
  3. Erasure: Request that we delete your data, except as required by law.
  4. Objections to Profiling or Automated Decisions: While we may analyze data to customize your experience, we will not use data to make impactful decisions without your consent.

DATA SECURITY MEASURES:

We adopt reasonable practices to protect your data. Measures include:

  1. Secure password access to accounts.
  2. PCI DSS-compliant payment processors.
  3. Limiting access to personal information to only necessary personnel.

DATA STORAGE AND RETENTION:

We work with reputable Australian providers to securely store your data. If it is necessary to transfer data outside Australia, we ensure that equivalent data protection measures are in place. Your information is retained only as long as necessary for its purpose and in compliance with Australian law.

THIRD-PARTY DATA SHARING:

We may share your data with:

  1. Group companies, as needed to operate our Site.
  2. Service providers (e.g., payment processors like Stripe, PayPal).
  3. Marketing and analytics tools (e.g., Google Adwords, Facebook Ads).
  4. Law enforcement if legally required.

AGE REQUIREMENTS:

Our Site is intended for individuals who are at least the age of majority in their State or Territory. We do not knowingly collect data from anyone under this age.

COOKIES AND TRACKING:

Our Site uses cookies to enhance your browsing experience and facilitate certain features. You can restrict cookies through browser settings, though this may limit access to some Site features. More information about managing cookies can be found at allaboutcookies.org.

Web Beacons: We may use web beacons in emails to understand engagement and improve email performance. You can opt out of emails at any time via the “unsubscribe” link in each message.

POLICY UPDATES:

This Privacy Policy may be updated periodically to reflect changes in our practices or for legal reasons. The “Effective Date” at the top indicates the latest version.

For further inquiries or to request any actions under this Privacy Policy, please contact us at info@zebsdesignstudio.com.au.